Terms of service
TERMS AND CONDITIONS
Last Updated: October 18, 2026
Welcome to StogieFreak.com (“StogieFreak,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of StogieFreak.com and your purchase of products from our website.
By accessing our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. AGE REQUIREMENT 21+ ONLY
StogieFreak sells tobacco products intended exclusively for adults of legal purchasing age.
You must be at least 21 years of age to purchase tobacco products from StogieFreak.
By accessing our website and/or placing an order for tobacco products, you represent and certify that:
- You are at least 21 years old;
- You are legally permitted to purchase and receive tobacco products in your jurisdiction;
- The information you provide for age verification is accurate and belongs to you;
- You are purchasing the products for yourself or another legally eligible adult and not for resale unless separately authorized; and
- You will not provide tobacco products purchased from StogieFreak to anyone under the legal purchasing age.
StogieFreak reserves the right to verify a customer's age and identity using third-party age-verification services and/or government-issued identification.
We may refuse or cancel any transaction if we cannot satisfactorily verify the purchaser's age or identity.
2. AGE VERIFICATION
Purchasing tobacco products online may require age and identity verification.
By placing an order, you authorize StogieFreak and its service providers to use the information you provide, including your name, address, and date of birth, as necessary to verify your identity and eligibility to purchase tobacco products.
Additional identification may be requested when automated verification cannot confirm your eligibility.
Failure or refusal to complete required verification may result in cancellation of your order.
3. TOBACCO PRODUCT DISCLAIMER
StogieFreak sells premium tobacco products intended for adult consumers.
WARNING: Cigar smoking is not a safe alternative to cigarettes.
Tobacco products contain nicotine. Nicotine is an addictive chemical.
Nothing on StogieFreak.com should be interpreted as medical or health advice.
4. ORDERS
All orders placed through StogieFreak.com are subject to acceptance and availability.
Receiving an order confirmation does not necessarily constitute final acceptance of an order.
We reserve the right to refuse, limit, hold, or cancel an order for reasons including, but not limited to:
- Age or identity verification issues;
- Suspected fraud;
- Incorrect pricing or product information;
- Inventory discrepancies;
- Payment authorization problems;
- Shipping restrictions;
- Compliance requirements;
- Orders suspected of being intended for unauthorized resale; or
- Any other reason reasonably necessary to protect StogieFreak, our customers, or comply with applicable law.
If we cancel an order after payment has been collected, the appropriate amount will be refunded to the original payment method, subject to applicable payment-processing rules.
5. PRICING AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, dimensions, quantities, and other information displayed on StogieFreak.com are accurate.
However, errors may occasionally occur.
We reserve the right to correct errors, update information, change pricing, or cancel an order affected by incorrect information.
Prices may change without notice.
Product photographs are provided for illustrative purposes. Because cigars and tobacco are natural and handmade products, variations in wrapper color, appearance, construction, packaging, and other characteristics may occur.
6. PRODUCT AVAILABILITY
Products are subject to availability.
Limited-production, allocated, rare, exclusive, promotional, or special-release cigars may have quantity restrictions.
Adding a product to your shopping cart does not reserve inventory. Inventory is not guaranteed until an order has been successfully processed and accepted.
StogieFreak reserves the right to establish purchase limits on any product.
7. PAYMENT
Customers agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Payments may be processed by third-party payment processors and financial institutions.
We reserve the right to cancel or hold orders that trigger fraud-prevention, identity-verification, payment-processing, or compliance reviews.
8. SHIPPING
Orders are shipped only to destinations where StogieFreak is legally permitted to sell and deliver the products purchased.
Customers are responsible for providing a complete and accurate shipping address.
Shipping times shown on our website are estimates and are not guaranteed unless expressly stated otherwise.
StogieFreak is not responsible for delays caused by carriers, weather, natural disasters, incorrect addresses, government actions, or other circumstances outside our reasonable control.
Certain tobacco shipments may require an adult signature and proof of age upon delivery. Where required, a person legally eligible to receive the shipment must be available to accept delivery.
Florida's remote tobacco-sale statute, for example, requires qualifying deliveries to use a method requiring a signature by the purchaser or another eligible person age 21 or older residing at the address, along with identification requirements specified by law. Online Sunshine
9. SHIPPING RESTRICTIONS
Tobacco laws and shipping restrictions vary by state and jurisdiction.
StogieFreak reserves the right to restrict or prohibit sales and shipments to any state, territory, locality, or address where the sale or delivery of a particular product is prohibited or where we determine that fulfillment would create regulatory or compliance concerns.
Some products may therefore be unavailable for shipment to certain locations.
It is the customer's responsibility to ensure that purchasing and receiving the products ordered is lawful in the customer's jurisdiction.
An order may be canceled if we determine that it cannot legally or reasonably be shipped to the destination provided.
10. TAXES
Customers are responsible for all applicable sales, use, excise, tobacco, and other taxes associated with their purchases.
Where required by law, StogieFreak will calculate, collect, and remit applicable taxes.
Prices displayed on the website may not include applicable taxes unless specifically indicated.
11. EXCHANGES, RETURNS AND REFUNDS
Purchases are subject to the StogieFreak Exchange/Return Policy displayed separately on our website.
Because cigars and tobacco products are consumable products, additional restrictions may apply once products have been opened, smoked, used, altered, or removed from their original condition.
Customers should inspect their orders promptly after delivery and contact us regarding damaged, incorrect, or missing merchandise in accordance with our posted policy.
12. LOST, DAMAGED OR STOLEN PACKAGES
Customers must provide accurate shipping information and cooperate with StogieFreak and the shipping carrier when investigating lost or damaged shipments.
Claims regarding missing, damaged, or incorrectly delivered orders must be reported to StogieFreak promptly.
StogieFreak reserves the right to require photographs, packaging, tracking information, identification, or other documentation before approving a replacement, exchange, store credit, or other resolution.
13. PROMOTIONS AND DISCOUNT CODES
Promotional offers, discount codes, gifts, free products, and other special offers may be subject to additional conditions.
Unless otherwise stated:
- Promotions cannot be combined;
- Discounts have no cash value;
- Promotions may exclude certain brands or products;
- Quantity restrictions may apply; and
- Promotions may be modified or discontinued at any time, subject to applicable law.
Attempts to abuse promotions, create duplicate accounts, manipulate transactions, or otherwise circumvent promotional restrictions may result in cancellation of the applicable orders or accounts.
14. WEBSITE ACCOUNTS
Customers are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their accounts.
You agree to provide accurate and current information.
We reserve the right to suspend or terminate accounts associated with fraud, abuse, illegal activity, unauthorized resale, promotional manipulation, harassment, or violations of these Terms.
15. INTELLECTUAL PROPERTY
The StogieFreak name, logos, graphics, photographs, website design, original written content, slogans, branding, and other proprietary materials are owned by or licensed to StogieFreak and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use our proprietary content without prior written authorization.
Third-party trademarks, brand names, logos, product photographs, and other intellectual property remain the property of their respective owners.
16. PROHIBITED USES
You may not use StogieFreak.com:
- To purchase tobacco products if you are under 21;
- To provide tobacco products to minors;
- For fraudulent or unlawful activity;
- To submit false identity or age information;
- To interfere with website security;
- To introduce malicious software;
- To scrape or commercially reproduce website content without authorization;
- To circumvent purchase limits or promotional restrictions; or
- In any manner prohibited by applicable law.
17. THIRD-PARTY SERVICES
StogieFreak may use third-party providers for services including payment processing, shipping, age verification, fraud prevention, analytics, marketing, and website functionality.
Use of certain third-party services may also be governed by the applicable provider's terms and privacy practices.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, StogieFreak and its owners, officers, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase or use of products, inability to access the website, or other matters related to StogieFreak.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless StogieFreak and its owners, officers, employees, affiliates, and agents from claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms, misuse of our website or products, violation of applicable law, or infringement of another person's rights.
20. PRIVACY
Your use of StogieFreak.com is also subject to our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, stored, and shared.
21. GOVERNING LAW
These Terms and your use of StogieFreak.com will be governed by applicable federal law and the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
22. CHANGES TO THESE TERMS
StogieFreak may update these Terms periodically to reflect changes to our business practices, website, products, or legal requirements.
The current version will be posted on StogieFreak.com with an updated effective date.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
24. CONTACT US
Questions regarding these Terms and Conditions may be directed to:
StogieFreak
Website: StogieFreak.com
Email: support@stogiefreak.com